SHIPPING POLICY
UBL HairCare
Effective Date: 02/02/2026
UBL HairCare is committed to providing reliable shipping services. Please review this policy carefully before placing an order.
Order Processing
- Orders are processed within 1–3 business days, excluding weekends and holidays.
- During peak periods (holidays, promotions, product launches), processing may take up to 10 business days.
- Orders cannot be modified or canceled once placed.
Domestic Shipping (United States)
- U.S. Flat Rate Shipping: $30
- Estimated Delivery Time: 5–7 business days after shipment
- Local Pickup: Available and free when selected at checkout
International Shipping Availability
International shipping is available only to the following regions:
- Canada
- United Kingdom
- European Union (EU countries)
- Australia
All other countries are disabled at checkout.
International Shipping Fees
All approved international orders include:
- $150 International Handling Fee (flat)
- Carrier-calculated shipping (DHL / UPS / FedEx)
- Import duties, taxes, tariffs, and brokerage fees paid by the customer (DDU)
The $150 handling fee is mandatory and non-refundable.
International Checkout Notice
INTERNATIONAL ORDER NOTICE
A $150 international handling fee will be applied at checkout.
Carrier shipping rates are calculated separately.
Import duties, taxes, and tariffs are the responsibility of the customer and may be collected upon delivery.
Shipping Fee Summary
| Shipping Type | Fee |
| Local Pickup | Free |
| U.S. Flat Rate Shipping | $30 |
| International Handling (Approved Countries Only) | $150 |
| Carrier Shipping | Calculated at checkout |
| Duties / Taxes / Tariffs | Customer pays (DDU) |
Tracking & Delivery
- A tracking number is emailed once the order ships.
- Tracking updates may take up to 48 hours to appear.
- Delivery timelines are estimates and not guaranteed.
Customs & International Delays
- International shipments may be delayed by customs inspections.
- UBL HairCare is not responsible for customs delays, refused packages, or additional charges imposed by the destination country.
Incorrect Shipping Information
- Customers are responsible for providing accurate shipping details.
- Orders delivered to the address provided are considered fulfilled.
- No refunds or re-shipments will be issued for incorrect addresses.